Company
Cut Above Academy
Type
Full Time from December 7th, 2018
Description
To ensure all classes are filled by reaching set targets, whilst meeting all legal requirements.  

Reporting to:                                      Campus Manager  
Functional Relationships with:          National Sales Executives, National Sales Support, General Manager (Cut Above, Elite only) NZST Sales Manager (NZST only) other Executive Team Members   

Duties and responsibilities:  

The key performance areas for the Sales Executive are:  
  • Initial and follow up enquiries are managed effectively within the set time frames
  • Ensuring all new enrolments meet the required eligibility criteria
  • Achieving the set annual targets for domestic and STAR classroom sales
  • Following all marketing procedures to ensure our full-time courses are promoted effectively to prospective students
  • Ensuring all TEC rules, Code of Practice and company policies are strictly adhered to
  • Supports the values of the organisation and actively demonstrates understanding
Within these key performance areas there are a range of duties which include (but are not limited to):  


Initial and follow up enquiries are managed effectively within the set time frames
  • Responding to all incoming enquiries from prospective students (phone, email, web, text) within 24 hours ·        
  • Managing all follow up enquiries within 48 hours ·        
  • Website for text enquiries is managed effectively ·        
  • Enquiries are entered into Take 2 accurately and in a timely manner following the standard company procedures ·        
  • Prospectus and enrolment information is sent to all students who request it within 24 hours ·        
  • Interview times, open day invitations and/or campus tours are offered to all prospects ·        
  • All prospects are directed to the website for further information ·        
  • All prospects are invited to join our social media networks ·        
  • In-house database (Take 2) follow-up system is used and managed effectively

Ensuring all new enrolments meet the required eligibility criteria
  • Evidence is collected for proof of citizenship and age ·        
  • Evidence is collected for proof of academic ability required ·        
  • Fast-track/Enrolment pool policy is followed as per company procedure ·        
  • Pre-entry tests are completed and assessed accurately and in line with company procedure ·        
  • Evidence of eligibility in terms of visas, English language capability etc for international students is collected in conjunction with ACG Recruitment ·        
  • Regulations set out in the Code of Practice are strictly adhered to  

Achieving the set annual targets for domestic and STAR classroom sales
  • All classes are filled to meet target ·        
  • All students are offered the opportunity to pathway to a higher level qualification ·        
  • Plan and manage STAR taster dates throughout the year with the CM ·        
  • STAR classroom courses are marketed to local secondary schools ·        
  • Follow up is completed with secondary schools to market STAR classroom courses  

Following our marketing procedures to ensure our courses (full-time and taster days) are promoted effectively to prospective students
  • Run open days in accordance with national dates ·        
  • Attend and run career expos in the local regional area if required in conjunction with National Sales Executive ·        
  • Attend regional expos if the National Sales Executive is unavailable ·        
  • Ensure all promotional material (including the most current sales PowerPoint presentation) created by Head Office is used effectively and in line with company procedures and policies ·        
  • Visit local secondary school classes and run info sessions during the quiet season as appropriate for your brand ·        
  • Maintain contact with schools (Careers Advisors) in conjunction with National Sales Executive to invite them on to Campus ·        
  • Manage school database in the CRM system ·        
  • Manage stock of promotional material ·        
  • An ‘industry talk’ or ‘marketing pitch’ is completed to all students enrolled in a STAR classroom course, promoting full-time study  

Ensuring all TEC rules and company policies are strictly adhered to
  • The sales procedures manual is followed ·        
  • Any new policies advised by head office are adhered to ·        
  • A strong understanding of TEC rules applicable to the role is maintained ·        
  • Strictly adhering to all TEC rules ·        
  • Advising Head Office of any procedure that may be going against a TEC rule or company policy ·        
  • A strong understanding of the sections in the Code of Practice for international students that are relevant to this position is maintained ·     
  • The Code of Practice is strictly adhered to for all international student enrolments
     
Supports the values of the organisation and actively demonstrates understanding
    • Act Positively
    • Drive Innovation
    • Pursue Excellence
    • Have Fun
    • Demonstrate Integrity
    • Develop People
 
Other duties
  • Customer Service Officer (CSO) duties- in situations where the CSO is on leave or absent from their role, the duties fall to the Sales Executive under the supervision of the Campus Manager.
  • Customer Services Officer support – to be a back up to the CSO/Reception to cover lunch breaks and other business hours they are not in the administration area as per individual Campus requirements
  • Trainer – to be a relief trainer in the quieter selling season for any modules that the Sales Executive meets the requirements for
  • Fun Events – to organise and run campus events to support a fun learning environment
  • Be employment focussed with students at all times and support all employment initiatives of the business
  • Any other duties as directed by the Campus Manager

Starting Salary

$51,000 p.a plus Bonus (Out of Auckland) plus Kiwisaver if applicable
$52,530 p.a plus Bonus (Auckland) plus Kiwisaver if applicable  

If meeting KPI’s:
                                                       Non-Auckland                            Auckland
1st Anniversary                              $53,000 p.a. plus Bonus              $54,590 p.a. plus Bonus
2nd Anniversary                             $54,000 p.a. plus Bonus              $55,620 p.a. plus Bonus
3rd Anniversary                              $55,000 p.a. plus Bonus              $56,650 p.a. plus Bonus 

(plus Kiwisaver if applicable)
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