- Love the industry and maybe feel like a change?
We are currently looking for a permanent full time Flight
Attendant trainer, commencing January 2018. Come and join our energetic team!
No more late nights and shift work. Plenty of time off over Xmas/New Year to
enjoy the summer!
About the role:
The role involves facilitating our aviation and travel &
tourism programs. You will be using existing curriculum which is prepared for
you - all you have to do is take your passion into the classroom and use the
resources along with your experience to make the learning engaging and
memorable for our industry's next group of new recruits!
Full training and support is given to transition you into this
tutoring role including how to facilitate, assess and provide an exciting
learning environment for our young-adult learners.
About the company:
- You will have a minimum of 5 years Flight Attending
- 2 years’ experience at a supervisory level
- A Diploma or Degree in Tourism would be an advantage.
We are a fun, innovative and successful organisation who are
currently looking for a tutor to join our vibrant team in Christchurch. Our
team is full of positive, motivated, energetic, adaptable, & driven people
who love to achieve success.
Our organisation is passionate about developing people which is
what this role is all about. Everything we do is about taking our students and
staff to the next level and we have annual events to ensure this culture
Staff development is also a key driver for us and every tutor is
given a Professional Development Plan which allows you to enhance your own
skill-set, leading to further opportunities if you wish. We also run our own
Management Mentorship Programme for those aspiring to be the next leaders of
our nationwide team.
If this sounds like you, we would love to hear from you.
Applicants for this position should have NZ residency or a valid
NZ work visa.
- New Zealand School of Tourism Limited
- Full Time from January 15th, 2018
Reporting to: Campus Manager
Functional Relationships with: Head of
There are six key
performance areas for trainers. These
Within these key performance areas there are a
range of duties which include (but are not limited to):
- Academic outcomes @ 85% minimum
- Delivering quality
teaching in an accelerated environment
- Producing high levels
of customer satisfaction
- To ensure all legal
obligations and company policies are met
- Pastoral care of
students is managed effectively
- Behaviour and team
interaction is aligned to all 6 company values
Academic outcomes @ 85% minimum
Delivering quality teaching in an accelerated environment
- Measured through academic SQL report at
end of course (for all classes they are responsible for)
- Maori and Pasifika outcomes meet current
- Complete and follow through on action
plans when required to ensure overall class outcomes remain at a minimum of 85%
- Be a Class Trainer as and when required, meeting
with the class to follow up on attendance, academic results and resits
Producing high levels of customer satisfaction
subjects in travel, tourism, aviation & hospitality, as well as career
information and self-development courses. If you have had a minimum of 5
years industry experience with at least 2 years supervisory experience,
you will also facilitate diploma level programmes.
- Use accelerated learning techniques to motivate
and encourage students using the material provided
- Facilitate to a high standard ensuring that
you are achieving an average rating of 4 from the student evaluations
- Meet delivery times and requirements including
being available to students 30 minutes before class is due to begin and
after class finishes.
- Incorporate literacy & numeracy learning
activities in all subjects
- Observations are
completed on a regular basis as per company policy with action plans/follow up
managed if required to ensure sign-off
To ensure all legal obligations and company policies are met
- An average annual rating from Trainer
Evaluations of 4 out of 5 (minimum) across all categories is required (minimum 75
students to evaluate)
Pastoral care of students is managed effectively
- All training requirements are completed to
a satisfactory level (signed off by HOT, CM or In-house Trainer)
- Required annual teaching days are met (180
teaching days per full-time equivalent trainer)
- Assessment of learning and facilitation is
completed in line with government requirements
- Requirements for the Code of Practice for
the pastoral care of international students are met
- Company policies in relevant manuals are
- Head of Training feedback on individual trainer-student
meetings (called “Qtime”), classroom management and dealing with student issues
- All student evaluations on ‘class trainer’
categories have annual average of 3.8 minimum
- You may be required to escort a group away on
- You may be involved in visiting schools or
promotional activities, such as trade fairs, open days and expos which may
involve time outside of office hours.
- You will also be required to:
- Assist in
general administration duties when required
- Sell courses
to potential students
relevant up to date interest in the travel industry
conferences, staff meetings and training courses
- Attend all
- Be involved
in the updating of courses, preparation of trainer resources, student material,
and assessments if required
- Facilitate if required in other cities in New Zealand with occasional
overnights. If there is a night course
operating you will also be required to do some of this training.
- Be employment
focussed with students at all times and support all employment initiatives of
approximately 100 assessment papers for our secondary school partners (starting
in your second year of employment)
Behaviour and team interaction is aligned to all 6 company values
- Any other
duties as directed by the Campus Manager
Support the values of the organisation:
p.a Salary reviews take place through the Professional
Experience and Qualifications
Specific industry experience may vary depending on regional or
curriculum needs at the time. Minimum two years in a supervisory role is
favourable as part of this experience.
It is also a requirement to hold an adult teaching qualification such
as the National Certificate in Adult Teaching Level 4. Trainers without
this qualification (or equivalent) will be enrolled in this qualification and
we will work with you to achieve this. All of the training for the L4 National
Certificate is done in-house, with some assignments to complete outside of work
We run an
in-house training course which we believe is one of the best in the
country. This combined with sitting in and observing other trainers, will
give you the skills to be confident in facilitating.
As part of
our commitment to on-going training you will be provided with a Professional
Development Plan that allows you the opportunity to develop key skills and gain
travel and educational qualifications.
is linked to the achievement of the Professional Development Plan steps,
allowing you the opportunity to be rewarded for your effort and achievement.